Click on a question to get your answer!
WHO…WHAT…WHERE?
Where is Hawaiian Falls?
Click here for a map and directions to Hawaiian Falls Firewheel.
Click here for a map and directions to Hawaiian Falls The Colony.
Click here for a map and directions to Hawaiian Falls Mansfield.
Click here for a map and directions to Hawaiian Falls The Colony.
Click here for a map and directions to Hawaiian Falls Mansfield.
When is Hawaiian Falls open?
Hawaiian Falls Waterparks open May 29, 2010, Memorial Weekend through September 6, 2010, Labor Day.
Hours of operation are:
Saturday – Thursday: 10:30 to 6:00
Fridays: 10:30 to 8:00
Click here for hours of operation at Hawaiian Falls Firewheel.
Click here for hours of operation at Hawaiian Falls The Colony.
Click here for hours of operation at Hawaiian Falls Mansfield.
Hours are subject to change.
Hours of operation are:
Saturday – Thursday: 10:30 to 6:00
Fridays: 10:30 to 8:00
Click here for hours of operation at Hawaiian Falls Firewheel.
Click here for hours of operation at Hawaiian Falls The Colony.
Click here for hours of operation at Hawaiian Falls Mansfield.
Hours are subject to change.
What if I have questions after I arrive?
Our purpose is to help you have one of the most enjoyable experiences ever. Please contact any Hawaiian Falls Ambassador with your questions or go to Guest Services at the main gate.
COST/ADMISSION
How much is admission?
| NEW 2010 TICKET PRICES | ||
 |
||
 |
||
 |
||
 |
||
 |
||
 |
||
I am not going to swim. Do you have a spectator rate?
Hawaiian Falls is a participatory park and therefore, we do not offer a discount for those who choose not to swim.
What is included with a Season Pass?
A limited number of Season Passes are available at special prices. Season Passes are available on a first-come, first-served basis. Hawaiian Falls Season Passes are good at all three Hawaiian Falls locations during regular operating dates and times. Season Pass holder perks include admission to all three of our locations, early entry into the parks (15 minutes prior to opening) for first choice of shade and seating and a coupon sheet full of valuable savings and offers!
Additional specials are offered throughout the season to our Big Island Club Members through e-mail broadcasts. Big Island Club membership is free. Season Passes are not valid for pre or post-season events, private events or exclusive engagements. Click here to purchase a Season Pass.
Your one price Season Pass is good for all water rides and attractions throughout the day. For more information visit our e-Ticket Store.
Additional specials are offered throughout the season to our Big Island Club Members through e-mail broadcasts. Big Island Club membership is free. Season Passes are not valid for pre or post-season events, private events or exclusive engagements. Click here to purchase a Season Pass.
Your one price Season Pass is good for all water rides and attractions throughout the day. For more information visit our e-Ticket Store.
Does Hawaiian Falls have corporate or group rates?
Special rates for groups are available. Depending on the size of your group, you may save from 10% to 20% on the regular rate. For details and ticket ordering information, visit Group Sales.
Does Hawaiian Falls offer birthday party packages?
Hawaiian Falls specializes in putting on the best parties in Texas. A reserved area, food, and a special rate are just the beginning. Call 1-888-325-5775 for details and reservation information, or visit Group Sales.
May I leave and re-enter the park without a charge?
You may exit the park and reenter throughout the day as long as you have the proper hand stamp. Hand stamps may be obtained at the exit of the park and will be provided upon request by a Hawaiian Falls Ambassador (employee).
Does Hawaiian Falls offer rain checks in the event of bad weather?
Hawaiian Falls will only issue rain checks if park management makes the decision to close the entire park down for the rest of the day. If rain moves into the area, the park will still remain open. Sometimes inclement weather such as wind, thunder, heavy rain, and lightning may shut down our attractions temporarily until they are safe to reopen. If dangerous weather moves into the area or if we keep our guests out of the water for more than 45 minutes, the park may close and rain checks will be issued.
Rain checks will be issued (with receipt or ticket stub) before 4:00 pm if the park must close for the day. After 4:00 pm, no rain checks will be issued. All guests must have a valid receipt or ticket stub in order to receive a rain check. All guests must be present at the time of issuing. Rain checks will not be able to be picked up on a later day. Hawaiian Falls does not give refunds.
Rain checks will be issued (with receipt or ticket stub) before 4:00 pm if the park must close for the day. After 4:00 pm, no rain checks will be issued. All guests must have a valid receipt or ticket stub in order to receive a rain check. All guests must be present at the time of issuing. Rain checks will not be able to be picked up on a later day. Hawaiian Falls does not give refunds.
DONATIONS
Will Hawaiian Falls make a donation to my organization?
Fax, email or telephone requests are not accepted.
A single donation is allowed per organization per year.
Download a printable Donation Request Form here.
Send a self addressed stamped envelope and a letter on your organization's letterhead.
Letter must include the date of the event, what the tickets will be used for and the purpose of the fund-raiser.
Mail your request to:
If your request is approved, you will receive your donation in a timely manner. Please allow up to four weeks for a response.
A single donation is allowed per organization per year.
Download a printable Donation Request Form here.
Send a self addressed stamped envelope and a letter on your organization's letterhead.
Letter must include the date of the event, what the tickets will be used for and the purpose of the fund-raiser.
Mail your request to:
Hawaiian Falls Waterpark
Attn: Donations
4400 Paige Road
The Colony, Texas 75056
If your request is approved, you will receive your donation in a timely manner. Please allow up to four weeks for a response.
PARKING
Is there a parking fee?
Parking is always free at all Hawaiian Falls locations.
AMENITIES/SERVICES
Does Hawaiian Falls have a picnic area for the general public?
Yes. Food and beverages can be brought into the park for a nominal fee. All coolers/containers/bags of any size will be assessed a $5 fee and are subject to search by our staff. Firewheel boasts a number of shaded areas throughout the 129-acre park.
No glass, alcohol or sharp knives permitted.
We also request that no cooked, prepared, catered or fast foods be brought in.
We suggest sandwich fixings, small snacks, and drinks. You are more than welcome to leave your coolers in your vehicle. Be sure to get your hand stamped when exiting to ensure an easy re-entry.
No glass, alcohol or sharp knives permitted.
We also request that no cooked, prepared, catered or fast foods be brought in.
We suggest sandwich fixings, small snacks, and drinks. You are more than welcome to leave your coolers in your vehicle. Be sure to get your hand stamped when exiting to ensure an easy re-entry.
Do you provide first aid at Hawaiian Falls?
All of Hawaiian Falls water safety employees are trained in CPR. We also have EMT’s on staff and on site at the park. The park has a First-Aid station for our guest's comfort and convenience.
May I bring my own floats?
No outside floating devices are permitted as they might create a visual hazard for our lifeguards. Hawaiian Falls only allows coast guard approved life jackets. We do provide inner-tubes free of charge on a first come, first serve basis as well as infant through adult life jackets.
Does Hawaiian Falls provide life jackets?
Life jackets are provided free of charge on a first come, first serve basis. Sizes are available from infants through adults. Guests are welcome to bring their own life jackets as long as it is stamped with Coast Guard Approval.
Does Hawaiian Falls have day lockers?
Yes, daily lockers are available.
Firewheel lockers are $8.00. Two dollars are refunded when you return the key.
Mansfield lockers are $7.00. Two dollars are refunded when you return the key.
The Colony lockers are:
$7.00 for 10" small
$10.00 for 13" medium
$12.00 for 24" large
Two dollars are refunded when you return the key.
What are "Dive In Movies"?
"Dive In Movie" features are free to anyone with paid admission or season passes and you can arrive anytime during the day to play and then stay for the movie. On Dive In Movie nights, the park attractions stay open a little later with all rides gradually shutting down by 8:00. Those that want to stay for the movie move down to the wave pool. Waves are turned off around 8:30pm and the movie begins at dusk, usually around 8:45pm. Guests are welcome to swim, float on a tube, sit in the water or just lounge in a chair around the pool during the movie.
Click here for the Dive In Movies schedule at Hawaiian Falls Firewheel.
Click here for the Dive In Movies schedule at Hawaiian Falls The Colony.
Click here for the Dive In Movies schedule at Hawaiian Falls Mansfield.
Click here for the Dive In Movies schedule at Hawaiian Falls Firewheel.
Click here for the Dive In Movies schedule at Hawaiian Falls The Colony.
Click here for the Dive In Movies schedule at Hawaiian Falls Mansfield.
FOOD
May I bring my own food and ice cooler into the park?
| PURCHASE A COOLER DAY PASS! | ||
| $5.00 Cooler Day Pass | ||
| Valid for one cooler, container or bag of any size containing food and or drinks. Valid for one day only. | ||
| $15.00 Season Cooler Pass | ||
| Valid for one cooler, container or bag of any size containing food and or drinks. Valid for the 2010 season at all three parks. | ||
| Purchase 4 or more 2010 Season Pass at our SuperSaver rate and receive one FREE Season Cooler Pass. Offer is limited to one Season Cooler Pass for every 4 Season Passes purchased. |
||
|
|
||
Yes. Food and beverages can be brought into the park for a nominal fee. All coolers/containers/bags of any size will be assessed a $5 fee and are subject to search by our staff.
Exception: Factory sealed plain water bottles will be allowed at no charge.
Firewheel boasts a number of shaded areas throughout the 129-acre park.
No glass, alcohol or sharp knives permitted.
No cooked, prepared, catered or fast foods be brought in.
We suggest sandwich fixings, small snacks, and drinks. You are more than welcome to leave your coolers in your vehicle. Be sure to get your hand stamped when exiting to ensure an easy re-entry.
GUIDELINES
Are there height requirements for rides?
Different rides have different height requirements. Please check with the Front Gate for a measurement.
Click here for ride requirements at Hawaiian Falls Firewheel.
Click here for ride requirements at Hawaiian Falls The Colony.
Click here for ride requirements at Hawaiian Falls Mansfield.
Click here for ride requirements at Hawaiian Falls Firewheel.
Click here for ride requirements at Hawaiian Falls The Colony.
Click here for ride requirements at Hawaiian Falls Mansfield.
Is smoking allowed at Hawaiian Falls?
Hawaiian Falls is a smoke free environment. A smoking area is available outside each waterpark.
What may I wear at Hawaiian Falls?
Hawaiian Falls is a family waterpark. Appropriate swim wear is required. Swim wear is defined as an article of clothing, such as a swimsuit, that has been designed to be used in a pool environment. Swim wear should be lined and may not be transparent at any time. Revealing swim wear,thong or t-back swim wear bottoms will not be permitted. Cut off jeans, denim clothing, hard metal objects, t-shirts and shoes cannot be worn on the body contact slides. If a shirt must be worn on the slides, only spandex, lycra or rash guard shirts may be worn. No undergarments may be visible at any time. No profanity/vulgar images or language allowed.
May I wear a t-shirt or water shoes?
Conservative swimwear only, t-shirts are not permitted on any of the body slides except for fitted body guard swim shirts. Water shoes are not permitted on any of the slides. Shoes and or t-shirts can be held as the guest rides down the slide.
What is the minimum age for dropping off children?
Children under 12 must be accompanied by an adult.
EMPLOYMENT/PROMOTIONS/PERFORMANCE
May my band play at Hawaiian Falls?
As we begin to prepare for the 2010 season, anyone that is interested in being considered for next year's lineup should submit a demo CD along with a media kit to Marketing and Promotions:
Neal Gorman, Marketing and Promotions
3600 Alma Road #2626
Richardson, TX 75080
Can I work at Hawaiian Falls?
We are always looking for fun, energetic individuals to join our Waterpark Family! We have upcoming job fairs this March and April.
Print this Employment Application PDF and bring it with you to a Hawaiian Falls Job Fair.
All information is subject to change without notice. For more information please call us at (972) 370-4327 ext. 202. or ask a Hawaiian Falls Ambassador.
Print this Employment Application PDF and bring it with you to a Hawaiian Falls Job Fair.
All information is subject to change without notice. For more information please call us at (972) 370-4327 ext. 202. or ask a Hawaiian Falls Ambassador.
