Hawaiian Falls is a family friendly park. Conservative swimwear is appreciated: no thongs, speedos or transparent clothing please. Only regular swim attire is allowed on water park slide attractions: no jean shorts, sweatpants or clothing with brads, buttons or buckles. Guests with inappropriate swimwear or tattoos may be asked to cover up or leave the park as necessary.
When traveling around the park, we highly recommend that our guests wear water shoes or sandals with rubber soles to protect your feet on hot and/or slippery sidewalks and bridges.
Note: For your safety, shoes are not allowed on slide attractions.
Sunscreen is a must for everyone! Bring plenty so you can re-apply it several times throughout the day to avoid a painful sunburn. Sunglasses and hats also come in handy when you are lounging by the wave pool or floating in the lazy river.
Note: For your safety, hats and sunglasses are not allowed on slide attractions.
Keep your personal items like cell phones, car keys and money in a waterproof, plastic bag. This will help keep them from getting wet. Lockers are also available for a nominal fee.
"Bringing families closer together" is what we do at Hawaiian Falls! Be sure to bring your whole family and invite friends to enjoy a safe, clean, fun day!
Hawaiian Falls Waterparks will be open for the 2016 season from May 28, 2016, Memorial Weekend through September 5, 2016, Labor Day. Please check our calendars for operating days and hours. Note: Hawaiian Falls is generally not open when school is in session.
Hours are subject to change.
Our purpose is to help you have one of the most enjoyable experiences ever. Please contact any Hawaiian Falls Ambassador with your questions or go to Guest Services at the main gate.
If the park closes for the day before 4:00pm due to weather, guests already in the park with a daily admission receipt for that day can receive a complimentary ticket at the front gate as they exit the park to come back another day. Proof of daily admission purchase (receipt) must be presented at the front gate on the same day to be eligible for a complimentary ticket. Please note: Complimentary tickets are not given for temporary park/attraction closures.
Each water park has a Lost and Found department located at the Front Gate. If you have discovered you may be missing something after your visit, please contact the appropriate water park. Do to the high volume, lost item reports are only kept active for seven days. Hawaiian Falls Waterparks is not responsible for lost, missing or stolen personal property.
To better assist you, please have the following information before contacting Hawaiian Falls:
Yes, please register your e-mail in order to complete any online orders. This will allow you to log in at any time to see your order history, update contact information and reprint e-tickets as necessary.
Hawaiian Falls accepts Visa, MasterCard and Discover for online orders. For Season Pass orders, you can pay in full or choose Flex-Pay options (when available) to spread your automatic monthly payments out over a specified time period with our Lei-Away option. For your protection, we also check the security panel and expiration of your card. We do not store your credit card number after the transaction is complete.
Please call (972) 382-7885 to update your payment information. All Lei-Away plans must be paid in full no later than May 31st to avoid cancellation of season passes and forfeit of payments already made. Sorry, no refunds.
All season passes ordered online on or before May 15 will be mailed to you before the park opens in May. Beginning May 16th, all season passes purchased online will be mailed within 72 hours during the regular summer operating season. Season Passes purchased onsite at the park and qualifying season pass perks such as coupon books and bonus buddy day passes must be picked up at the park during regular operating hours. Note: Coupons and most Perks are not mailed - they must be picked up at the park during regular operating hours unless specified otherwise. Cooler Passes and Parking Passes must also be picked up at the park by presenting a copy of your paper e-tickets for exchange. Note: Coupons are only available while supplies last through the summer season. We highly encourage pick up before June 15th.
Season Pass photo identification is required on all passes. You can get your photo taken at the park or you can skip the line and email pictures with passholder names and tag numbers to: email@example.com.
You can log in to the store with your email and print your tickets anytime. Tickets are available for printing until the barcode is actually scanned at the park for entrance. Individual barcodes on the tickets are only valid for one scan.
Printing your paper e-ticket for daily admission tickets and presenting it at the front gate is the fastest way to enter the park during the summer season! No need to wait in line to purchase tickets. Go straight to the gate for entrance at 10:30 or later! Save time and buy online!
Visit Hawaiian Falls online store.
Any size cooler, container, or bag containing food or drinks is permitted for a nominal fee.
A Cooler Pass is good for one cooler, container or bag of any size containing food and/or drinks. Valid for the current season at Hawaiian Falls Garland, The Colony, Mansfield, Roanoke and Waco water parks.
A limited number of Season Passes are available at special prices. Season Passes are available on a first-come, first-served basis. Hawaiian Falls Season Passes are valid for unlimited visits to all five locations during regular operating dates and times (excludes Waco Island Passholders). Season Passholder perks include early entry into the park (30 minutes prior to opening) for first choice of shade and seating, a free buddy day pass included with over $200* of valuable savings and offers!
Additional specials are offered throughout the season to our Big Island Club Members through e-mail broadcasts. Big Island Club membership is free. Season Passes are not valid for pre- or post-season events, private events or exclusive engagements. Find out more about season passes at the Hawaiian Falls online store.
Sorry, no refunds - tickets and season passes are valid all summer long during regular operating hours. All ticket and season passholders grant permission to Hawaiian Falls to use his or her photo and video images taken at the park to be used for advertising purposes without payment to the holder.
We encourage donations and charity. Please see our page on Donations for more information.
Enjoy unlimited quick access and never worry about your belongings when you're having fun at Hawaiian Falls with the all new self-pay, keyless, electronic lockers available at a one stop rental center kiosk. No deposit required.
Garland boasts a number of shaded areas throughout the 129-acre Winters Park.
Food and beverages can be brought into the park for a nominal fee. All coolers, containers or bags of any size containing food or drinks will be assessed a $10 fee and are subject to search by our staff.
We suggest sandwich fixings, small snacks, and drinks. No alcohol, no glass, no sharp knives and no large prepared meals or fast food from restaurants. You are welcome to leave your coolers in your vehicle. Be sure to get your hand stamped or a re-entry wristband when exiting to ensure an easy re-entry.
Exception: Factory sealed plain water bottles will be allowed at no charge.
No glass, alcohol or sharp knives permitted.
No cooked, prepared, catered or fast food please.
Coolers can be kept in guest vehicles. Please get your hand stamped or a re-entry wristband upon exiting park for later re-entry.
Food and beverages may be brought into Hawaiian Falls Garland, The Colony, Mansfield, Roanoke, Waco and Pflugerville parks for a nominal fee. All coolers, containers or bags of any size containing food or drinks will be assessed a $10 fee and are subject to search by our staff.
We suggest sandwich fixings, small snacks, and drinks. We do not allow alcohol, glass, sharp knives, large prepared meals or fast food from restaurants. You are more than welcome to leave your coolers in your vehicle. Be sure to get your hand stamped when exiting to ensure an easy re-entry.
Exception:Factory sealed plain water bottles will be allowed at no charge.
No glass, alcohol or sharp knives permitted.
No cooked, prepared, catered or fast food please.
Any size cooler, container, or bag containing food or drinks is permitted for a fee.
A Cooler Pass is good for one cooler, container or bag of any size containing food and or drinks. We do not allow alcohol, glass, sharp knives, large prepared meals or fast food from restaurants. Valid for the 2016 season at Hawaiian Falls Garland, The Colony, Mansfield, Roanoke and Waco water parks.
Job Fairs are scheduled every March and April! Most positions are filled with candidates who interview on the spot at the job fairs. However, we are always looking for fun, energetic individuals to join our park family!
Please fill out an online job application for you desired job opportunity. Your application will be kept on file for consideration when future positions arise. We are not able to accept new applications in person or drop-offs at the park. Online applications will only be kept on file for the current year/season.
Please see Hawaiian Falls Employment for more info.
All information is subject to change without notice. For more information please email us or ask a Hawaiian Falls Ambassador.